Frequently Asked Questions

Why should I enter pincode ?

All Seller products are displayed based on the pincode they can deliver the products. hence pincode is required display of products.

What happens if I give another pincode address after adding the products in my cart ?

The system will not accept the order and you will not be able to checkout.

NO product is displayed for my pincode ?

Sometimes seller may not be servicing your area for delivery. Please do let us know.

We will endeavour to add more sellers to your area.

When do I get delivery of my order ?

Most of the orders will be delivered the same day. If there are any delays, the seller will intimate you regarding the same.

How do I get my ordered product the same day ?

As most of the suppliers are based locally within your city, the items will get delivered before the end of the day.

How do I return a product ?

You can raise a returns request or call us and we will arrange for the product to be collected from your premises.

How soon will I get my refund ?

Once the returned items are verified and seller accepts the returns, the refund will be issued within 3 working days.

Have more questions to ask ? Please contact support@kartberry.com or call us.